We are experiencing a few delays in our dispatch due to Covid-19. We will dispatch all orders as fast as possible. For any questions, please do not hesitate to contact us on support@stationerysuperstore.uk

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Delivery

Will my order arrive before Christmas Day?

Any orders that were placed before the 13th December will arrive before the 25th December. Due to local delivery delays, we cannot guarantee delivery by the 25ht December of any orders placed after the 13th December.

How much is delivery?

We offer FREE delivery on all orders over £25. Otherwise, we charge a low flat rate shipping fee of £4.95 per delivery.

When can I expect my order to be dispatched?

We always aim to dispatch orders within 4 business days.

If one of the items you ordered is not in stock, your order may be delayed. If this is case, we will get in touch with you to notify you of potential delays as soon as possible. In the unlikely event that we are not able to complete your order for any reason, we will notify you as soon as possible to issue a refund or give you an alternative option. If you have not received an email for us, please check your spam folder and whitelist the email address: support@stationerysuperstore.uk

When will my order arrive?

Delivery takes around 3 business days from dispatch. In rare cases, orders might be delayed by factors beyond our control. Although we aim to give you the best shipping times possible to us, we cannot always guarantee arrivals of orders within 3 business days of dispatch.

On the day of delivery, you will receive an SMS or email with the name of your delivery driver and a 2 hour time slot in which your parcel will be delivered to your house.

My order is urgent and I need it delivered before a specific day. What can I do?

Please let us know - either before or after you have ordered! If you need your order within a specific time frame delivered and either have ordered, or want to order, just write to us via chat (Monday to Friday, 9 am to 5 pm), call us on telephone on 0330 133 4520 (Monday to Friday, 9 am to 5 pm), write to us via our contact form below or send an email on support@stationerysuperstore.uk 

Our helpful team will get back to you as fast as possible. We answer emails also outside our chat and telephone hours.

Where do you deliver to?

Stationery Superstore delivers to all mainland UK address, Northern Ireland and Wales for free on orders over £25 or for a low shipping fee of £4.95 if the order is below £25.

Additional delivery costs may occur for orders from UK Island addresses like the Isle of Men, Isle of Wight, Orkney, Shetland Islands or similar. Please contact us on support@stationerysuperstore.uk to find out if we are able to deliver to your address if you are unsure.

Can I speak with someone about my order?

Of course! We are here to help. Do not hesitate to contact us about any questions regarding your order. Simply write to us us via our contact form.

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